Privacy policy
Kabushiki Kaisha mavie (hereinafter “the Company”) has established the following privacy policy to promote the protection of personal information. In addition to complying with the “Act on the Protection of Personal Information,” the Company has implemented a system for safeguarding personal information and ensures that all employees recognize the importance of personal information protection and act accordingly.
Definition of Personal Information
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Personal information refers to information relating to an individual customer (hereinafter “personal information”), including the customer’s name, address, phone number, email address, or any information that can identify the individual. It also includes information that can identify an individual when combined with other data.
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“Personal Information, etc.” refers to personal information as well as information regarding the user’s purchase history of products or services, usage environment, IP address, cookie information, location information, and device-specific identification information.
Acquisition of Personal Information
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The Company may collect personal information such as name, date of birth, address, phone number, email address, and credit card number when users use our services.
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The Company collects information such as purchase history of products or services, usage environment, IP address, cookie information, location information, and device-specific identification information when users use our services or affiliated services, or browse our pages.
Management of Personal Information
The Company ensures the accuracy of customer personal information and implements necessary measures, such as maintaining security systems, establishing management structures, and conducting employee training, to prevent unauthorized access, loss, damage, alteration, or leakage of personal information, thereby strictly managing such information.
Purpose of Use of Personal Information
Personal information collected from customers is used for contacting customers, providing business information, responding to inquiries, sending documents, and for data collection and analysis.
Prohibition of Disclosure to Third Parties
The Company appropriately manages customer personal information and will not disclose it to third parties except in the following cases:
• With the customer’s consent
• When disclosure is required to business partners entrusted by the Company to provide the service requested by the customer
• When disclosure is required by law
Security Measures
The Company takes all necessary measures to ensure the accuracy and security of personal information.
Inquiry by Individuals
If a customer wishes to inquire, correct, or delete their personal information, the Company will respond after confirming the individual’s identity.
Compliance with Laws, Regulations, and Review
The Company complies with applicable Japanese laws and other regulations regarding personal information and regularly reviews and improves this policy.